Terms of Use

1.1 These Terms of Use (the “Terms”) constitute a legally binding agreement between CodeSync Health, Inc., its subsidiaries, and affiliated companies (“CodeSync,” “we,” “us,” or “our”) and the individual user and, if applicable, the organization on whose behalf the individual accesses or uses the Sites and Website Services (collectively, “you”).

1.2 For purposes of these Terms, “Sites” means CodeSync’s website located at www.codesync.ai, together with any related pages, content, and online forms that link to these Terms, and “Website Services” means the online features and functionality made available through the Sites, including the informational pages, web forms, and resources described in Section 2.

1.3 By accessing or using the Sites, including by browsing pages, submitting a demo or contact request, downloading materials, or using any interactive features made available on the Sites, you agree to be bound by these Terms. If you do not agree, you must not access or use the Sites.

1.4 If you are accessing the Sites on behalf of an entity, you represent that you have the authority to bind that entity to these Terms. References to “you” include both the individual user and the entity on whose behalf access is made.

1.5 These Terms must be read together with our Privacy Policy, which describes how we collect, use, and disclose information through the Sites and is incorporated into these Terms by reference.

1.6 We may update or modify these Terms from time to time as described in Section 14 below. Your continued use of the Sites after any such changes become effective constitutes your acceptance of the revised Terms.

2.1 The Sites provide general information about CodeSync as an AI-native healthcare technology company, including descriptions of our software-as-a-service platforms, Revenue Cycle Management services, and related offerings for healthcare providers and organizations in the United States.

2.2 Through the Sites, we may make available certain online features, which can include:

2.3 The Website Services are provided for informational and marketing purposes only. They do not themselves constitute the provision of subscription services, Revenue Cycle Management services, medical billing services, legal advice, or any other professional services, and do not create a business associate, client, or customer relationship between you and CodeSync.

2.4 Any use of CodeSync’s production platforms or services, including but not limited to charge capture, RCM operations, Agentic AI, and integrations with EMRs, payers, or clearinghouses, will be governed solely by the applicable agreement, order form, or other written contract executed between you and CodeSync, and not by these Terms.

2.5 For additional information about CodeSync’s offerings, please visit the “Solutions” and other informational sections of the Sites.

3.1 By using the Sites, you represent and warrant that you have the legal capacity and authority to enter into these Terms and that all information you submit, including in any account registration, is accurate, complete, and kept up to date.

3.2 You are responsible for maintaining the confidentiality of your login credentials, for all activity occurring under your account, and for promptly notifying CodeSync at privacy@codesync.ai of any actual or suspected unauthorized access to or use of your account.

3.3 We may suspend or terminate your account or access to the Sites at any time, with or without notice, if we believe you have violated these Terms, compromised the security or integrity of the Sites, or for any other reason in our sole discretion.

4.1 Subject to these Terms, CodeSync grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Sites and any Website Services solely for your internal business purposes related to evaluating or engaging with CodeSync’s offerings.

4.2 You agree to use the Sites and any Website Services only in compliance with these Terms and all applicable laws, regulations, and professional obligations.

4.3 Any AI-related or other informational content made available through the Sites is provided for general informational purposes only and does not constitute medical, legal, billing, coding, or compliance advice, and you remain solely responsible for how you use such information in your professional activities.

4.4 You must not use the Sites or Website Services to:

4.5 The Sites may contain links to third-party websites, services, or platforms, including integrations referenced for informational purposes. CodeSync does not control and is not responsible for the content, policies, or practices of any third party. Your use of any third-party services is at your own risk and subject to the terms and policies of such third parties.

4.6 You may not access or use the Sites or Website Services in violation of any applicable export control, sanctions, or trade compliance laws and regulations of the United States or other applicable jurisdictions. You represent that you are not located in, or ordinarily resident in, any country or territory subject to U.S. sanctions, and are not listed on any U.S. government restricted party list.

The AI-related capabilities described on the Sites are intended to support, and not replace, the professional judgment of qualified personnel and are provided for general informational and decision-support purposes only. They do not constitute medical, legal, billing, coding, or compliance advice, and any use of CodeSync’s AI features in a production or contracted environment is governed solely by the applicable agreement, and other written contracts between you and CodeSync.

The Sites may describe potential integrations with electronic medical record systems, practice management systems, clearinghouses, payer portals, and other third-party platforms, as well as potential API access for custom workflows and connections. Any actual use of such integrations or APIs in a production environment is governed solely by the applicable written agreements and by your separate agreements with the relevant third-party providers.

If you are a healthcare provider or organization, any use of CodeSync’s products or services that involves Protected Health Information (PHI) is subject to the terms of your applicable written agreement(s) with CodeSync. You must not submit PHI through the Sites unless and until such agreement(s) are in place.

8.1 The Sites and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by CodeSync or its licensors and are protected by applicable intellectual property laws.

8.2 CodeSync and its licensors retain all right, title, and interest in and to the Sites, the underlying technology, and all related intellectual property, including but not limited to any AI models, algorithms, digital workers, agent builders, workflow logic, user interfaces, documentation, and trademarks (collectively, “CodeSync IP”). Nothing in these Terms transfers any ownership of CodeSync IP to you.

8.3 These Terms permit you to use the Sites for your internal business purposes and, where applicable, for your personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Sites, except that:

8.4 You must not:

8.5 You retain all rights in any data or content you submit through the Sites (“Your Data”). By submitting Your Data through the Sites (for example, via contact or demo forms), you grant CodeSync a limited, non-exclusive, worldwide, royalty-free license to use Your Data solely to operate the Sites, respond to your requests, and otherwise act in accordance with our Privacy Policy.

8.6 Any feedback, suggestions, or recommendations you provide regarding the Sites or our services (“Feedback”) may be used by CodeSync without restriction and without any obligation to compensate you, and CodeSync will own all right, title, and interest in and to such Feedback.

9.1 The Sites are not intended for the exchange of highly sensitive confidential information. Any non-public information you voluntarily submit through the Sites will be handled in accordance with our Privacy Policy and any applicable agreement(s) between you and CodeSync.

9.2 You should not submit sensitive confidential information or Protected Health Information (PHI) through the Sites unless expressly authorized by CodeSync and covered by an applicable agreement.

9.3 If CodeSync nonetheless receives sensitive confidential information or PHI through the Sites without such authorization, CodeSync will use reasonable efforts to protect it in a manner consistent with its internal policies, the Privacy Policy, and any applicable agreement(s), but such receipt does not, by itself, create or modify any business associate or service relationship.

9.4 To the extent either party receives non-public information from the other party in connection with the Sites that is identified as confidential or should reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure (“Confidential Information”), the receiving party agrees to use such Confidential Information solely for purposes consistent with these Terms and to protect it using reasonable safeguards.

9.5 The obligations in this Section 9 do not apply to information that:

The Sites and Website Services are provided "as is" and "as available" without warranty of any kind. To the fullest extent permitted by applicable law, CodeSync disclaims all warranties, express or implied, including any warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

To the fullest extent permitted by applicable law, CodeSync and its officers, directors, employees, affiliates, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, business, data, goodwill, or anticipated savings, arising out of or related to your use of, or inability to use, the Sites or any content on the Sites, under any legal theory, even if foreseeable. Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, CodeSync’s liability will be limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless CodeSync and its officers, directors, employees, affiliates, and licensors from and against any claims, liabilities, losses, damages, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

These Terms remain in effect for as long as you access or use the Sites, unless and until terminated in accordance with this Section by you or by CodeSync. CodeSync may suspend or terminate your access to the Sites at any time, with or without prior notice, including if you breach these Terms or if CodeSync modifies, suspends, or discontinues the Sites or any part of them. You may terminate your use of the Sites at any time by ceasing all access to and use of the Sites.

CodeSync may modify, suspend, or discontinue any feature or aspect of the Sites at any time without liability, and may amend these Terms from time to time, with material changes communicated by email (if you have an account) or through a prominent notice on the Sites before they take effect and non-material changes effective upon posting. Your continued access to or use of the Sites after any changes become effective constitutes your acceptance of the updated Terms.

15.1 Governing Law.

These Terms, the Cookie Policy, and the Privacy Policy are governed by the laws of the State of Delaware, without regard to its conflict of laws principles.

15.2 Dispute Resolution.

Any dispute arising out of or relating to these Terms or the Sites will first be subject to good-faith negotiation for thirty (30) days after written notice. If not resolved, it may be submitted to binding arbitration in Dover, Delaware, except that either party may seek injunctive or other equitable relief and any claims must be brought on an individual, non-class basis.

15.3 Each party knowingly, voluntarily, and irrevocably waives any right to a trial by jury in any action, proceeding, or counterclaim arising out of or relating to these Terms or the use of the Sites.

16.1 Entire Agreement.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and CodeSync with respect to your access to and use of the Sites and supersede all prior understandings, representations, and agreements relating to the Sites.

16.2 Severability.

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16.3 Waiver.

CodeSync’s failure to enforce any provision of these Terms shall not constitute a waiver of its right to enforce such provision in the future.

If you have any questions or comments about these Terms, please contact us by writing to: